Last updated: [date]. Draft for legal review, including against the Digital Personal Data Protection Act, 2023.

[Registered business name] (“SaI Cosmetics”, “we”) respects your privacy. This policy explains what personal data we collect on saicosmetic.in and how we use it.

Data we collect

  • Order and account data: name, phone number, email, delivery and billing address, order history.
  • Payment data: processed by our payment gateway. We receive the payment status and a transaction reference; we do not store full card numbers, CVV or UPI PINs.
  • Messages: what you send us through the contact form or email.
  • Newsletter: your email address, only if you subscribe and give consent.
  • Technical data: IP address, browser and device information, cookies needed for the cart, login and checkout, and, if enabled, analytics and advertising cookies.

How we use it

  • To process, ship and support your orders, including payment verification, refunds and returns.
  • To manage your account and respond to your questions.
  • To send order updates by email or SMS.
  • To send marketing emails, only with your consent.
  • To prevent fraud, keep the site secure and meet legal and tax obligations.
  • To understand site usage and improve our service.

Who we share it with

We share only what is needed with: our payment gateway, courier and logistics partners, email and hosting providers, and, if enabled, analytics and advertising providers such as Google and Meta. We do not sell your personal data. We may disclose data where required by law.

Retention

We keep order records for as long as required by tax and accounting laws, and other data only as long as needed for the purposes above.

Your rights

You can ask to access, correct or delete your personal data, withdraw consent for marketing at any time (use the unsubscribe link in any email), and raise a grievance. Contact our grievance officer: [Name], [email].

Cookies

Essential cookies keep your cart and login working. You can control other cookies in your browser settings.

Security

The site uses HTTPS encryption. Access to customer data is limited to authorised staff.

Changes

We may update this policy. The latest version is always on this page.